Two flights operated by Singapore Airlines and its budget carrier Scoot encountered turbulence in June last year, leaving a total of eight crew members injured, two of them seriously. The Transport Safety Investigation Bureau (TSIB) of Singapore released final investigation reports for both incidents in June this year.
SIA flight: Flying too close to convective clouds
The incident involving Singapore Airlines occurred on 27 June last year. An Airbus A350-900, en route from Changi Airport to Shanghai Pudong International Airport, was descending for landing after about four and a half hours of flight. Weather radar showed moderate to heavy rain ahead, but the pilots visually identified what appeared to be a clear gap between two convective cells. However, this gap was only about 20 nautical miles wide, leaving the aircraft about 10 nautical miles from each cell – falling short of the flight training manual’s recommendation to maintain at least 20 nautical miles from the “greatest threat area.”
After entering the cloud layer, the pilots lost visual reference and had to rely solely on weather radar. When they emerged from the clouds, the aircraft was already dangerously close to a towering cumulonimbus cloud on its left side. The captain immediately requested a change of heading, but about five seconds later, the aircraft encountered severe turbulence at 27,500 feet. Over roughly ten seconds, gravitational forces fluctuated violently between -0.02G and 2.63G. Several crew members were thrown off their feet, with six sustaining injuries – one of them suffered a fractured left ankle. None of the 171 passengers on board were hurt.
Scoot flight: Turbulence struck without warning
The incident involving Scoot occurred on 10 June last year. A Boeing 787-10, flying from Changi Airport to Guangzhou, was cruising at 39,000 feet when its airspeed began to rise steadily. The pilots assessed the weather ahead as suitable for overflight, but the aircraft suddenly hit severe turbulence lasting about 32 seconds. Two cabin crew members who were working at the time could not return to their seats in time and were thrown off their feet, with one suffering serious injuries. None of the 313 passengers on board were injured.
Findings and safety improvements
The investigations concluded that both incidents were linked to the aircraft flying near convective clouds, underscoring that turbulence can strike without warning even when weather radar does not indicate severe conditions. The TSIB recommended that flight crews adopt a more conservative approach in complex weather situations, and call for cabin crew to suspend service and be seated with seat belts fastened at the earliest sign of potential risk.
Following the incidents, Singapore Airlines has revised its cabin safety procedures, encouraged pilots to adopt more conservative flight strategies, and introduced additional weather-monitoring tools to better assess turbulence conditions. Scoot has stepped up turbulence-response training for both pilots and cabin crew, and reminded pilots to use rapid flashing of seat belt signs and other means to alert crew to take their seats as quickly as possible in an emergency. As both airlines have already implemented the recommended safety measures, the TSIB did not issue further safety proposals.